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Service

Ever-Pretty Customer Service
How to contact our customer service representative?
Email: e4wholesale@ever-pretty.com
Address: 2882-B1 Walnut Ave, Tustin CA 92780 USA
Live Chat: Live Help Support by LiveHelpNow
Message: After sign in your account, click “message” to leave message.
What our customer service representatives offer?
• Check the status of your order, such as: payment status, shipping status
• Modify your account information or order information, such as: change email, address
• Guide you through registration process, placing an order, and making payments
• Help you purchase gift cards, use coupons
• Make an invoice
• Help you select your best size
• Arrange reshipping of your dress, exchange, return, and refund
• Answer all of your questions
What are our special offers?
Gift Cards: save up to 7% when you purchase gift cards
Coupons: save more money on your return orders
 
What are our special offers for wholesale customers?
Beneficial Wholesale Rewards

Order Amount Reward Store Credit
Under US $350 None
US $500-$999 2% of the order amount
US$1000-$1999 5% of the order amount
US$2000-$2999 8% of the order amount
US$3000 & Above 10% of the order amount
Please contact us for more details. You can contact us at e4wholesale@ever-pretty.com or chat with our service staff by Live Chat Help.
Customer Pictures
If you are a wholesale buyer, we will provide pictures for your purchased dresses for free. You can use our logo or your own logo. For pictures of other dresses, we charge for US $1 for one style in one color.
Customer Labels
We offer a label changing service, and we charge for US $50 for 300 labels. $100 (USD) for 300 tags.
PP Plastic Bag
We supply change PP bag without any logo on it for free.
Certificate of Origin
If requested, we can provide a Certificate of Origin for customs clearance for US $30 each.

 

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Hot Categories: Evening Dresses, Bridesmaid Dresses, Prom Dresses

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