It is our hope that you would be completely satisfied with your Ever-Pretty purchase every time, but we are appreciated if you could contact us once you’ve experienced any issues with the shopping. We will strive to sort your problem out as best as we could and as efficiently as possible.

We only accept the return/exchange of quality problem.

If have such problems, please follow below steps and email

Receive your order
Check quantity
Send us the order number and missing/wrong dresses
We will confirm with shipping company and get back to you within 48 hours
Check quality
Prepare photos of damaged dresses
Send us photos , SKU and quantity
Resend or make a refund